Verification before every package leaves the line.
Production QAAI illustration · Anonymized project · Not the client’s facility
Camera capture, OCR, business rules, and operator review in one controlled workflow—so personalized mail production has a clear checkpoint and audit trail.
Client identity withheld
Capture
Verify / review
Record evidence
The need
Verify that multiple personalized components belong to the same recipient, while coordinating high-volume work, exceptions, evidence, and interruptions across workstations.
What we implemented
We developed a desktop verification platform connected to authorized production records. Camera capture and OCR support matching; uncertain or conflicting results go to an operator for review.
The result
Operators follow a structured checkpoint—batch progress, recorded decisions, evidence, recovery after interruptions, and coordination across stations—before packages leave.
We connected production records, image-assisted verification, operator review, and audit evidence in one coordinated workflow.
Client identity is withheld at their request. We share the problem, approach, and workflow so you can evaluate the work—without exposing confidential production details.
INSIDE THE PROJECT
Explore the details.
Desktop application · Camera capture · OCR · Business rules · Central coordination
Production rules & batch planning
The platform interprets incoming production records, applies configurable rules, calculates expected quantities, and divides the workload into batches. Operators can change queues and resume without losing completed work.
Camera, OCR & human review
Configurable areas of interest focus recognition on the information needed for matching. Confident matches can be approved automatically; uncertain or conflicting results require confirmation, rejection, or rescanning, with each decision recorded.
Evidence & operational recovery
Verification records can include images, outcomes, timestamps, operators, workstations, findings, and manual decisions. Progress is committed continuously, and evidence is stored separately from application installation to support recovery and software updates.
Multi-station coordination & controlled delivery
Central coordination prevents simultaneous duplicate verification and synchronizes progress. Completed reports and evidence follow a controlled release and transfer process. Large controls, visual status, audio feedback, shortcuts, and separately protected administration support production operators.
Need a clearer operational workflow?
Describe the checkpoint, integration, or process that should work better.
